Draft for legal review. Not certified legal advice. A qualified person must review this text for the operating jurisdiction before it is treated as binding.
Refunds are handled by the shop according to the return policy published on its store page. Because cash on delivery is the default, a refund is typically arranged between you and the shop after a return or a confirmed fault.
If the shop does not respond, file a complaint from the order page. Mallaro will apply the complaint SLA and may suspend a shop that repeatedly fails customers.
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Arabic
