محمل

Return Policy

Draft for legal review. Not certified legal advice. A qualified person must review this text for the operating jurisdiction before it is treated as binding.

Each shop must publish a return policy before it goes live. Typical draft: unused items in original condition may be returned within 7 days of delivery via WhatsApp with the shop. Delivery fees are not refunded unless the item is faulty or the shop sent the wrong item.

Always read the shop’s own policy on its store page — that is the policy that applies to your order.